Position:PhD Student
Room:MF 7.070
Tel (internal):
External links:TU/e page

Recent courses

Recent presentations

Recent projects

  • Smart Journey Mining: Towards successful digitalisation of services - The digitalisation of our society’s service systems has fundamentally changed the way services are delivered to, and experienced by, humans. Although digital services are supposed to simplify our lives and increase our efficiency, they often frustrate and burden customers, users, and employees. The overall goal is to increase the quality of services and support the Read More ...

Recent publications

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