Elkoumy, G., Fahrenkrog-Petersen, S. A., Sani, M. F., Koschmider, A., Mannhardt, F., Voigt, S. N. V., Rafiei, M., & Waldthausen, L. V. (Accepted/In press). Privacy and Confidentiality in Process Mining – Threats and Research Challenges. ACM Transactions on Management Information Systems, XX(X). https://arxiv.org/abs/2106.00388
Privacy and confidentiality are very important prerequisites for applying process mining in order to comply with regulations and keep company secrets. This paper provides a foundation for future research on privacy-preserving and confidential process mining techniques. Main threats are identified and related to an motivation application scenario in a hospital context as well as to the current body of work on privacy and confidentiality in process mining. A newly developed conceptual model structures the discussion that existing techniques leave room for improvement. This results in a number of important research challenges that should be addressed by future process mining research.