Muskan

Extending Genetic Process Discovery to Reveal Unfairness in Processes

Posted onAugust 27, 2025August 27, 2025AuthorEric VerbeekLeave a comment

Muskan, Mannhardt, F., & van Dongen, B. (2025). Extending Genetic Process Discovery to Reveal Unfairness in Processes. In A. Delgado, & T. Slaats (editors), Process Mining Workshops: ICPM 2024 International Workshops, Lyngby, Denmark, October 14–18, 2024, Revised Selected Papers (blz. 751-763). (Lecture Notes in Business Information Processing (LNBIP); Vol. 533). Springer. https://doi.org/10.1007/978-3-031-82225-4_55 Abstract Fairness is an essential Read More …

PA @ ICPM 2024

Posted onOctober 16, 2024AuthorEric VerbeekLeave a comment

New PhD student: Muskan

Posted onDecember 5, 2023June 5, 2024AuthorEric VerbeekLeave a comment

On December 1st, Muskan started working as PhD student in the PA group. Muskan will work under the supervision of Felix Mannhardt on the Smart Journey Mining project. A big welcome to Muskan!

Posted onDecember 1, 2023November 5, 2024AuthorEric VerbeekLeave a comment

Position: PhD Student Room: MF 7.060 Tel (internal): Links: Projects External links: TU/e page Recent courses Recent presentations Recent projects Recent publications

Smart Journey Mining: Towards successful digitalisation of services

Posted onJanuary 15, 2021June 5, 2024AuthorEric VerbeekLeave a comment

The digitalisation of our society’s service systems has fundamentally changed the way services are delivered to, and experienced by, humans. Although digital services are supposed to simplify our lives and increase our efficiency, they often frustrate and burden customers, users, and employees. The overall goal is to increase the quality of services and support the Read More …