Francesca Zerbato

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Francesca Zerbato received her Ph.D. from the Department of Computer Science at the University of Verona (Italy). Her thesis focused on the modeling of temporal aspects and data in business process models under the supervision of Prof. Carlo Combi. After her Ph.D., she joined the Software Systems Programming and Development group of Prof. Dr. Barbara Weber at the University of St. Gallen (Switzerland) as a senior researcher. During her time in St. Gallen, Francesca mainly contributed to the research project “ProMiSE: Process Mining Support for End-Users”, funded by the Swiss National Science Foundation (SNSF) and running until the end of 2024. The main focus of the project is to understand the behavior of (process) analysts through the analysis of multimodal data and, based on the empirical findings, to develop methodological and software-based support for process analysts. She is currently an Assistant Professor at Eindhoven University of Technology – Data Science Domain – Process Analytics cluster. Francesca works under the supervision of Dirk Fahland and plans to continue her research on the design, development and evaluation of interactive tools and software artifacts that can support the real needs of human analysts when dealing with complex and knowledge-intensive tasks such as data sense-making.

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