Event Knowledge Graphs for Auditing: A Case Study

Klijn, E. L., Preuss, D., Imeri, L., Baumann, F., Mannhardt, F., & Fahland, D. (2024). Event Knowledge Graphs for Auditing: A Case Study. In J. De Smedt, & P. Soffer (Eds.), Process Mining Workshops – ICPM 2023 International Workshops, 2023, Revised Selected Papers (pp. 84-97). (Lecture Notes in Business Information Processing; Vol. 503 LNBIP). https://doi.org/10.1007/978-3-031-56107-8_7 Read More …

How well can large language models explain business processes?

Fahland, D., Fournier, F., Limonad, L., Skarbovsky, I., & Swevels, A. J. E. (2024). How well can large language models explain business processes? arXiv, abs/2401.12846. https://doi.org/10.48550/arXiv.2401.12846 Abstract Large Language Models (LLMs) are likely to play a prominent role in future AI-augmented business process management systems (ABPMSs) catering functionalities across all system lifecycle stages. One such Read More …

Implementing Object-Centric Event Data Models in Event Knowledge Graphs

Swevels, A., Fahland, D., & Montali, M. (2024). Implementing Object-Centric Event Data Models in Event Knowledge Graphs. In J. De Smedt, & P. Soffer (Eds.), Process Mining Workshops – ICPM 2023 International Workshops, 2023, Revised Selected Papers (pp. 431-443). (Lecture Notes in Business Information Processing; Vol. 503 LNBIP). https://doi.org/10.1007/978-3-031-56107-8_33 Abstract Recent advances in object-centric process Read More …

Multi-perspective Conformance Checking: Identifying and Understanding Patterns of Anomalous Behavior

Mozafari Mehr, A. S. (2024). Multi-perspective Conformance Checking: Identifying and Understanding Patterns of Anomalous Behavior. [Phd Thesis 1 (Research TU/e / Graduation TU/e), Mathematics and Computer Science]. Eindhoven University of Technology. Summary The problem of anomaly detection in business process executions has high level of complexity. On one hand, detecting deviating behavior requires considering various Read More …

Using Machine Learning Techniques to Support the Emergency Department

van Delft, R. A. J. J., & de Carvalho, R. M. (2022). Using Machine Learning Techniques to Support the Emergency Department. Computing and Informatics, 41(1), 154-171. https://doi.org/10.31577/CAI_2022_1_154 Abstract This research lays down foundations for a stronger presence of machine learning in the emergency department. Using machine learning to make predictions on a patient’s situation can Read More …

From predictions to recommendations: Tackling bottlenecks and overstaying in the Emergency Room through a sequence of Random Forests

Verdaasdonk, M. J. A., & de Carvalho, R. M. (2022). From predictions to recommendations: Tackling bottlenecks and overstaying in the Emergency Room through a sequence of Random Forests. Healthcare Analytics, 2, Article 100040. https://doi.org/10.1016/j.health.2022.100040 Abstract One of the goals to improve the quality of care in hospitals is to set a maximum of four hours Read More …

Domain engineering for customer experience management

Benzarti, I., Mili, H., Medeiros de Carvalho, R., & Leshob, A. (2022). Domain engineering for customer experience management. Innovations in Systems and Software Engineering, 18(1), 171-191. https://doi.org/10.1007/s11334-021-00426-2 Abstract Customer experience management (CXM) denotes a set of practices, processes, and tools, that aim at personalizing a customer’s interactions with a company around the customer’s needs and Read More …

An insight to nurse workload: predicting activities in the next shift and analyzing bedside alarms influence

de Carvalho, R. M., Nguyen, H., Heetveld, M., & Luime, J. (2022). An insight to nurse workload: predicting activities in the next shift and analyzing bedside alarms influence. In T. X. Bui (Ed.), Proceedings of the 55th Annual Hawaii International Conference on System Sciences, HICSS 2022 (pp. 4108-4117). IEEE Computer Society. Abstract The effects of Read More …

Predicting Patient Care Acuity: An LSTM Approach for Days-to-day Prediction

Bekelaar, J. W. R., Luime, J. J., & de Carvalho, R. M. (2023). Predicting Patient Care Acuity: An LSTM Approach for Days-to-day Prediction. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 378-390). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Springer. https://doi.org/10.1007/978-3-031-27815-0_28 Read More …

Identifying the Context of Data Usage to Diagnose Privacy Issues through Process Mining

Mehr, A. S. M., de Carvalho, R. M., & van Dongen, B. (2023). Identifying the Context of Data Usage to Diagnose Privacy Issues through Process Mining. Transactions on Data Privacy, 16(2), 123-151. http://www.tdp.cat/issues21/tdp.a456a22.pdf Abstract In recent years, data privacy issues are increasingly concerned by organisations and gov-ernments. Organisations often define a set of rules as Read More …

Action-Evolution Petri Nets: a Framework for Modeling and Solving Dynamic Task Assignment Problems

Lo Bianco, R., Dijkman, R. M., Nuijten, W. P. M., & van Jaarsveld, W. L. (2023). Action-Evolution Petri Nets: a Framework for Modeling and Solving Dynamic Task Assignment Problems. In C. Di Francescomarino, A. Burattin, C. Janiesch, & S. Sadiq (Eds.), Business Process Management: 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023, Read More …

Analytical Problem Solving Based on Causal, Correlational and Deductive Models

de Mast, J., Steiner, S., Nuijten, W. P. M., & Kapitan, D. (2023). Analytical Problem Solving Based on Causal, Correlational and Deductive Models. American Statistician, 77(1), 51-61. https://doi.org/10.1080/00031305.2021.2023633 Abstract Many approaches for solving problems in business and industry are based on analytics and statistical modeling. Analytical problem solving is driven by the modeling of relationships Read More …

Scheduling a Real-World Photolithography Area with Constraint Programming

Deenen, P. C., Nuijten, W. P. M., & Akcay, A. (2023). Scheduling a Real-World Photolithography Area with Constraint Programming. IEEE Transactions on Semiconductor Manufacturing, 36(4), 590-598. Article 10214506. https://doi.org/10.1109/TSM.2023.3304517 Abstract This paper studies the problem of scheduling machines in the photolithography area of a semiconductor manufacturing facility. The scheduling problem is characterized as an unrelated Read More …

Combining Deep Reinforcement Learning with Search Heuristics for Solving Multi-Agent Path Finding in Segment-based Layouts

Reijnen, R., Zhang, Y., Nuijten, W. P. M., Senaras, C., & Goldak, M. (2021). Combining Deep Reinforcement Learning with Search Heuristics for Solving Multi-Agent Path Finding in Segment-based Layouts. In 2020 IEEE Symposium Series on Computational Intelligence (SSCI 2020) (pp. 2647-2654). Article 9308584 IEEE Press. https://doi.org/10.1109/SSCI47803.2020.9308584 Abstract A multi-agent path finding (MAPF) problem is concerned Read More …

Data-driven Support of Coaches in Professional Cycling using Race Performance Prediction

Karetnikov, A., Nuijten, W., & Hassani, M. (2021). Data-driven Support of Coaches in Professional Cycling using Race Performance Prediction. In P. Pezarat-Correia, J. Vilas-Boas, & J. Cabri (Eds.), icSPORTS 2021 – Proceedings of the 9th International Conference on Sport Sciences Research and Technology Support (pp. 43-53). SciTePress Digital Library. Abstract In individual sports, the judgment Read More …

Can we Learn from Outliers? Unsupervised Optimization of Intelligent Vehicle Traffic Management Systems

Mertens, T., & Hassani, M. (2023). Can we Learn from Outliers? Unsupervised Optimization of Intelligent Vehicle Traffic Management Systems. In M.-R. Amini, S. Canu, A. Fischer, T. Guns, P. Kralj Novak, & G. Tsoumakas (Eds.), Machine Learning and Knowledge Discovery in Databases: European Conference, ECML PKDD 2022, Grenoble, France, September 19–23, 2022, Proceedings, Part VI Read More …

Conformance checking of process event streams with constraints on data retention

Zaman, R., Hassani, M., & van Dongen, B. F. (2023). Conformance checking of process event streams with constraints on data retention. Information Systems, 117, Article 102228. https://doi.org/10.1016/j.is.2023.102228 Abstract Conformance checking (CC) techniques in process mining determine the conformity of cases, by means of their event sequences, with respect to a business process model. Online conformance Read More …

Predicting Activities of Interest in the Remainder of Customer Journeys Under Online Settings

Wolters, L., & Hassani, M. (2023). Predicting Activities of Interest in the Remainder of Customer Journeys Under Online Settings. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 145-157). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). https://doi.org/10.1007/978-3-031-27815-0_11 Abstract Customer journey analysis Read More …

PrefixCDD: Effective Online Concept Drift Detection over Event Streams using Prefix Trees.

Huete, J., Qahtan, A. A., & Hassani, M. (2023). PrefixCDD: Effective Online Concept Drift Detection over Event Streams using Prefix Trees. In H. Shahriar, Y. Teranishi, A. Cuzzocrea, M. Sharmin, D. Towey, AKM. J. A. Majumder, H. Kashiwazaki, J.-J. Yang, M. Takemoto, N. Sakib, R. Banno, & S. I. Ahamed (Eds.), COMPSAC (pp. 328-333) https://doi.org/10.1109/COMPSAC57700.2023.00051 Read More …

An Experiment on Transfer Learning for Suffix Prediction on Event Logs

van Luijken, M., Ketykó, I., & Mannhardt, F. (2024). An Experiment on Transfer Learning for Suffix Prediction on Event Logs. In J. De Weerdt, & L. Pufahl (Eds.), Business Process Management Workshops – BPM 2023 International Workshops, Utrecht, The Netherlands, September 11–15, 2023, Revised Selected Papers (pp. 31-43). (Lecture Notes in Business Information Processing; Vol. 492 LNBIP). Springer. Read More …

Supervised learning of process discovery techniques using graph neural networks

Sommers, D., Menkovski, V., & Fahland, D. (2023). Supervised learning of process discovery techniques using graph neural networks. Information Systems, 115, Article 102209. https://doi.org/10.1016/j.is.2023.102209 Abstract Automatically discovering a process model from an event log is the prime problem in process mining. This task is so far approached as an unsupervised learning problem through graph synthesis Read More …

Inferring Missing Entity Identifiers from Context Using Event Knowledge Graphs

Swevels, A., Dijkman, R. M., & Fahland, D. (2023). Inferring Missing Entity Identifiers from Context Using Event Knowledge Graphs. In C. Di Francescomarino, A. Burattin, C. Janiesch, & S. Sadiq (Eds.), Business Process Management: 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023, Proceedings (pp. 180-197). (Lecture Notes in Computer Science (LNCS); Vol. Read More …

AI-augmented Business Process Management Systems: A Research Manifesto

Dumas, M., Fournier, F., Limonad, L., Marrella, A., Montali, M., Rehse, J. R., Accorsi, R., Calvanese, D., De Giacomo, G., Fahland, D., Gal, A., La Rosa, M., Völzer, H., & Weber, I. (2023). AI-augmented Business Process Management Systems: A Research Manifesto. ACM Transactions on Management Information Systems, 14(1), Article 11. https://doi.org/10.1145/3576047 Abstract AI-augmented Business Process Read More …

Detecting Complex Anomalous Behaviors in Business Processes: A Multi-perspective Conformance Checking Approach

Mozafari Mehr, A. S., M. de Carvalho, R., & van Dongen, B. (2023). Detecting Complex Anomalous Behaviors in Business Processes: A Multi-perspective Conformance Checking Approach. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 44-56). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Read More …

An Association Rule Mining-Based Framework for the Discovery of Anomalous Behavioral Patterns

Mozafari Mehr, A. S., M. de Carvalho, R., & van Dongen, B. (2022). An Association Rule Mining-Based Framework for the Discovery of Anomalous Behavioral Patterns. In W. Chen, L. Yao, T. Cai, S. Pan, T. Shen, & X. Li (Eds.), Advanced Data Mining and Applications – 18th International Conference, ADMA 2022, Proceedings (pp. 397-412). (Lecture Notes in Computer Read More …

MLA: A Tool for Multi-Perspective Conformance Checking of Business Processes

Mehr, A. S. M., de Carvalho, R. M., & van Dongen, B. (2021). MLA: A Tool for Multi-Perspective Conformance Checking of Business Processes. In ICPM 2021 Doctoral Consortium and Demo Track 2021 (pp. 35-36). (CEUR Workshop Proceedings; Vol. 3098). CEUR-WS.org. https://ceur-ws.org/Vol-3098/demo_200.pdf Abstract Existing conformance checking techniques focus more on the control-flow perspective rather than other Read More …

Aligning Event Logs to Resource-Constrained ν-Petri Nets

Sommers, D., Sidorova, N., & van Dongen, B. (2022). Aligning Event Logs to Resource-Constrained ν-Petri Nets. In L. Bernardinello, & L. Petrucci (Eds.), Application and Theory of Petri Nets and Concurrency – 43rd International Conference, PETRI NETS 2022, Proceedings (pp. 325-345). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Read More …

Evaluation of Probability Distribution Distance Metrics in Traffic Flow Outlier Detection

Andersen, E., Chiarandini, M., Hassani, M., Janicke, S., Tampakis, P., & Zimek, A. (2022). Evaluation of Probability Distribution Distance Metrics in Traffic Flow Outlier Detection. In Proceedings – 2022 23rd IEEE International Conference on Mobile Data Management, MDM 2022 (pp. 64-69). Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/MDM55031.2022.00030 Abstract Recent approaches have proven the effectiveness Read More …

Aggregating Event Knowledge Graphs for Task Analysis

Klijn, E. L., Mannhardt, F., & Fahland, D. (2023). Aggregating Event Knowledge Graphs for Task Analysis. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 493-505). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Springer. https://doi.org/10.1007/978-3-031-27815-0_36 Abstract Aggregation of event data is a Read More …

Building User Journey Games from Multi-party Event Logs

Kobialka, P., Mannhardt, F., Tapia Tarifa, S. L., & Johnsen, E. B. (2023). Building User Journey Games from Multi-party Event Logs. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 71-83). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Springer. https://doi.org/10.1007/978-3-031-27815-0_6 Abstract To Read More …

Early Predicting the Need for Aftercare Based on Patients Events from the First Hours of Stay – A Case Study

Dubbeldam, A. L., Ketykó, I., de Carvalho, R. M., & Mannhardt, F. (2023). Early Predicting the Need for Aftercare Based on Patients Events from the First Hours of Stay – A Case Study. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 366-377). (Lecture Notes in Business Information Processing; Read More …

Advanced Process Discovery Techniques

Augusto, A., Carmona, J., & Verbeek, H. M. W. (2022). Advanced Process Discovery Techniques. In Process Mining Handbook (pp. 76-107). (Lecture Notes in Business Information Processing (LNBIP); Vol. 448). Springer. https://doi.org/10.1007/978-3-031-08848-3_3 Abstract Given the challenges associated to the process discovery task, more than a hundred research studies addressed the problem over the past two decades. Read More …

Discovering an S-Coverable WF-net using DiSCover

Verbeek, H. M. W. (2022). Discovering an S-Coverable WF-net using DiSCover. In A. Burattin, A. Polyvyanyy, & B. Weber (Eds.), Proceedings of the 2022 4th International Conference on Process Mining (ICPM 2022) (pp. 64-71). IEEE Press. https://doi.org/10.1109/ICPM57379.2022.9980723 Abstract Although many algorithms exist that can discover a WF-net from an event log, only a few (if Read More …

Online Prediction of Aggregated Retailer Consumer Behaviour

Spenrath, Y., Hassani, M., & van Dongen, B. F. (2022). Online Prediction of Aggregated Retailer Consumer Behaviour. In J. Munoz-Gama, & X. Lu (Eds.), Process Mining Workshops – ICPM 2021 International Workshops, Revised Selected Papers (pp. 211-223). (Lecture Notes in Business Information Processing; Vol. 433 LNBIP). Springer. https://doi.org/10.1007/978-3-030-98581-3_16 Abstract Predicting the behaviour of consumers provides valuable Read More …

BitBooster: Effective Approximation of Distance Metrics via Binary Operations

Spenrath, Y., Hassani, M., & Van Dongen, B. F. (2022). BitBooster: Effective Approximation of Distance Metrics via Binary Operations. In H. Va Leong, S. S. Sarvestani, Y. Teranishi, A. Cuzzocrea, H. Kashiwazaki, D. Towey, J-J. Yang, & H. Shahriar (Eds.), Proceedings – 2022 IEEE 46th Annual Computers, Software, and Applications Conference, COMPSAC 2022 (pp. 201-210). Read More …