Conference contribution – Process Analytics

Clinical Event Knowledge Graphs: Enriching Healthcare Event Data with Entities and Clinical Concepts – Research Paper

Posted onSeptember 13, 2024AuthorEric VerbeekLeave a comment

Aali, M. N., Mannhardt, F., & Toussaint, P. J. (2024). Clinical Event Knowledge Graphs: Enriching Healthcare Event Data with Entities and Clinical Concepts – Research Paper. In J. De Smedt, & P. Soffer (Eds.), Process Mining Workshops – ICPM 2023 International Workshops, 2023, Revised Selected Papers (pp. 296-308). (Lecture Notes in Business Information Processing; Vol. Read More …

Customer journeys and process mining – challenges and opportunities

Posted onSeptember 13, 2024AuthorEric VerbeekLeave a comment

Halvorsrud, R., Mannhardt, F., Prillard, O., & Boletsis, C. (2024). Customer journeys and process mining – challenges and opportunities. In International Conference on Exploring Service Science (IESS 2.4) (Vol. 62, pp. 05002). (ITM Web of Conferences). https://doi.org/10.1051/itmconf/20246205002

Experience-Based Resource Allocation for Remaining Time Optimization

Posted onSeptember 13, 2024AuthorEric VerbeekLeave a comment

Padella, A., Mannhardt, F., Vinci, F., De Leoni, M., & Vanderfeesten, I. (2024). Experience-Based Resource Allocation for Remaining Time Optimization. In A. Marrella, M. Resinas, M. Jans, & M. Rosemann (Eds.), Business Process Management: 22nd International Conference, BPM 2024, Krakow, Poland, September 1–6, 2024, Proceedings (pp. 345-362). Article Chapter 20 (Lecture Notes in Computer Science (LNCS); Read More …

The Quest for the Comprehensive Customer Journey – A Case Study from a C2C Marketplace

Posted onSeptember 13, 2024AuthorEric VerbeekLeave a comment

Mannhardt, F., Halvorsrud, R., Meironas, O., & Brurok, L. (2024). The Quest for the Comprehensive Customer Journey – A Case Study from a C2C Marketplace. In Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum (Vol. 527, pp. 451-461). Article Chapter 33 (Lecture Notes in Business Information Processing; Vol. 527). https://doi.org/10.1007/978-3-031-70445-1_33

Generating Event Logs with CPN IDE

Posted onAugust 20, 2024AuthorEric VerbeekLeave a comment

Verbeek, E., & Fahland, D. (2023). Generating Event Logs with CPN IDE. In Doctoral Consortium and Demo Track 2023 at the International Conference on Process Mining, ICPM-DCDT 2023 (CEUR Workshop Proceedings; Vol. 3648). Abstract This extended abstract introduces the event log generation facility of CPN IDE. CPN IDE has replaced CPN Tools as a tool Read More …

Online Prediction Threshold Optimization Under Semi-deferred Labelling

Posted onJuly 5, 2024AuthorEric VerbeekLeave a comment

Spenrath, Y., Hassani, M., & van Dongen, B. F. (2024). Online Prediction Threshold Optimization Under Semi-deferred Labelling. In T. Palpanas, & H. V. Jagadish (Eds.), 8th International workshop on Data Analytics solutions for Real-LIfe APplications (DARLI-AP) (CEUR Workshop Proceedings; Vol. 3651). CEUR-WS.org. https://ceur-ws.org/Vol-3651/ Abstract In supermarket loyalty campaigns, shoppers collect stamps to redeem limited-time luxury Read More …

Multi-Perspective Concept Drift Detection: Including the Actor Perspective

Posted onJune 7, 2024September 13, 2024AuthorEric VerbeekLeave a comment

Klijn, E. L., Mannhardt, F., & Fahland, D. (2024). Multi-perspective Concept Drift Detection: Including the Actor Perspective. In G. Guizzardi, F. Santoro, H. Mouratidis, & P. Soffer (Eds.), Advanced Information Systems Engineering – 36th International Conference, CAiSE 2024, Proceedings (pp. 141-157). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Read More …

Event Knowledge Graphs for Auditing: A Case Study

Posted onMay 29, 2024AuthorEric VerbeekLeave a comment

Klijn, E. L., Preuss, D., Imeri, L., Baumann, F., Mannhardt, F., & Fahland, D. (2024). Event Knowledge Graphs for Auditing: A Case Study. In J. De Smedt, & P. Soffer (Eds.), Process Mining Workshops – ICPM 2023 International Workshops, 2023, Revised Selected Papers (pp. 84-97). (Lecture Notes in Business Information Processing; Vol. 503 LNBIP). https://doi.org/10.1007/978-3-031-56107-8_7 Read More …

Implementing Object-Centric Event Data Models in Event Knowledge Graphs

Posted onMay 29, 2024May 29, 2024AuthorEric VerbeekLeave a comment

Swevels, A., Fahland, D., & Montali, M. (2024). Implementing Object-Centric Event Data Models in Event Knowledge Graphs. In J. De Smedt, & P. Soffer (Eds.), Process Mining Workshops – ICPM 2023 International Workshops, 2023, Revised Selected Papers (pp. 431-443). (Lecture Notes in Business Information Processing; Vol. 503 LNBIP). https://doi.org/10.1007/978-3-031-56107-8_33 Abstract Recent advances in object-centric process Read More …

Domain engineering for customer experience management

Posted onApril 29, 2024AuthorEric VerbeekLeave a comment

Benzarti, I., Mili, H., Medeiros de Carvalho, R., & Leshob, A. (2022). Domain engineering for customer experience management. Innovations in Systems and Software Engineering, 18(1), 171-191. https://doi.org/10.1007/s11334-021-00426-2 Abstract Customer experience management (CXM) denotes a set of practices, processes, and tools, that aim at personalizing a customer’s interactions with a company around the customer’s needs and Read More …

An insight to nurse workload: predicting activities in the next shift and analyzing bedside alarms influence

Posted onApril 29, 2024AuthorEric VerbeekLeave a comment

de Carvalho, R. M., Nguyen, H., Heetveld, M., & Luime, J. (2022). An insight to nurse workload: predicting activities in the next shift and analyzing bedside alarms influence. In T. X. Bui (Ed.), Proceedings of the 55th Annual Hawaii International Conference on System Sciences, HICSS 2022 (pp. 4108-4117). IEEE Computer Society. Abstract The effects of Read More …

Predicting Patient Care Acuity: An LSTM Approach for Days-to-day Prediction

Posted onApril 29, 2024April 29, 2024AuthorEric VerbeekLeave a comment

Bekelaar, J. W. R., Luime, J. J., & de Carvalho, R. M. (2023). Predicting Patient Care Acuity: An LSTM Approach for Days-to-day Prediction. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 378-390). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Springer. https://doi.org/10.1007/978-3-031-27815-0_28 Read More …

Action-Evolution Petri Nets: a Framework for Modeling and Solving Dynamic Task Assignment Problems

Posted onApril 9, 2024August 2, 2024AuthorEric VerbeekLeave a comment

Lo Bianco, R., Dijkman, R. M., Nuijten, W. P. M., & van Jaarsveld, W. L. (2023). Action-Evolution Petri Nets: a Framework for Modeling and Solving Dynamic Task Assignment Problems. In C. Di Francescomarino, A. Burattin, C. Janiesch, & S. Sadiq (Eds.), Business Process Management: 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023, Read More …

Combining Deep Reinforcement Learning with Search Heuristics for Solving Multi-Agent Path Finding in Segment-based Layouts

Posted onApril 9, 2024August 2, 2024AuthorEric VerbeekLeave a comment

Reijnen, R., Zhang, Y., Nuijten, W. P. M., Senaras, C., & Goldak, M. (2021). Combining Deep Reinforcement Learning with Search Heuristics for Solving Multi-Agent Path Finding in Segment-based Layouts. In 2020 IEEE Symposium Series on Computational Intelligence (SSCI 2020) (pp. 2647-2654). Article 9308584 IEEE Press. https://doi.org/10.1109/SSCI47803.2020.9308584 Abstract A multi-agent path finding (MAPF) problem is concerned Read More …

Data-driven Support of Coaches in Professional Cycling using Race Performance Prediction

Posted onApril 9, 2024August 2, 2024AuthorEric VerbeekLeave a comment

Karetnikov, A., Nuijten, W., & Hassani, M. (2021). Data-driven Support of Coaches in Professional Cycling using Race Performance Prediction. In P. Pezarat-Correia, J. Vilas-Boas, & J. Cabri (Eds.), icSPORTS 2021 – Proceedings of the 9th International Conference on Sport Sciences Research and Technology Support (pp. 43-53). SciTePress Digital Library. Abstract In individual sports, the judgment Read More …

Can we Learn from Outliers? Unsupervised Optimization of Intelligent Vehicle Traffic Management Systems

Posted onMarch 1, 2024AuthorEric VerbeekLeave a comment

Mertens, T., & Hassani, M. (2023). Can we Learn from Outliers? Unsupervised Optimization of Intelligent Vehicle Traffic Management Systems. In M.-R. Amini, S. Canu, A. Fischer, T. Guns, P. Kralj Novak, & G. Tsoumakas (Eds.), Machine Learning and Knowledge Discovery in Databases: European Conference, ECML PKDD 2022, Grenoble, France, September 19–23, 2022, Proceedings, Part VI Read More …

Predicting Activities of Interest in the Remainder of Customer Journeys Under Online Settings

Posted onMarch 1, 2024AuthorEric VerbeekLeave a comment

Wolters, L., & Hassani, M. (2023). Predicting Activities of Interest in the Remainder of Customer Journeys Under Online Settings. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 145-157). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). https://doi.org/10.1007/978-3-031-27815-0_11 Abstract Customer journey analysis Read More …

PrefixCDD: Effective Online Concept Drift Detection over Event Streams using Prefix Trees.

Posted onMarch 1, 2024March 1, 2024AuthorEric VerbeekLeave a comment

Huete, J., Qahtan, A. A., & Hassani, M. (2023). PrefixCDD: Effective Online Concept Drift Detection over Event Streams using Prefix Trees. In H. Shahriar, Y. Teranishi, A. Cuzzocrea, M. Sharmin, D. Towey, AKM. J. A. Majumder, H. Kashiwazaki, J.-J. Yang, M. Takemoto, N. Sakib, R. Banno, & S. I. Ahamed (Eds.), COMPSAC (pp. 328-333) https://doi.org/10.1109/COMPSAC57700.2023.00051 Read More …

An Experiment on Transfer Learning for Suffix Prediction on Event Logs

Posted onFebruary 5, 2024February 5, 2024AuthorEric VerbeekLeave a comment

van Luijken, M., Ketykó, I., & Mannhardt, F. (2024). An Experiment on Transfer Learning for Suffix Prediction on Event Logs. In J. De Weerdt, & L. Pufahl (Eds.), Business Process Management Workshops – BPM 2023 International Workshops, Utrecht, The Netherlands, September 11–15, 2023, Revised Selected Papers (pp. 31-43). (Lecture Notes in Business Information Processing; Vol. 492 LNBIP). Springer. Read More …

The Interplay Between High-Level Problems and the Process Instances that Give Rise to Them

Posted onSeptember 26, 2023AuthorEric VerbeekLeave a comment

Bakullari, B., Thoor, J. V., Fahland, D., & Aalst, W. M. P. v. d. (2023). The Interplay Between High-Level Problems and the Process Instances that Give Rise to Them. In BPM (Forum) (pp. 145-162) https://doi.org/10.1007/978-3-031-41623-1_9

Process Mining from Jira Issues at a Large Company

Posted onSeptember 26, 2023AuthorEric VerbeekLeave a comment

Coremans, B., Klomp, A., Rukmono, S. A., Krüger, J., Fahland, D., & Chaudron, M. R. V. (2023). Process Mining from Jira Issues at a Large Company. In International Conference on Software Maintenance and Evolution (ICSME) IEEE Press.

Inferring Missing Entity Identifiers from Context Using Event Knowledge Graphs

Posted onSeptember 26, 2023September 26, 2023AuthorEric VerbeekLeave a comment

Swevels, A., Dijkman, R. M., & Fahland, D. (2023). Inferring Missing Entity Identifiers from Context Using Event Knowledge Graphs. In C. Di Francescomarino, A. Burattin, C. Janiesch, & S. Sadiq (Eds.), Business Process Management: 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023, Proceedings (pp. 180-197). (Lecture Notes in Computer Science (LNCS); Vol. Read More …

Detecting Complex Anomalous Behaviors in Business Processes: A Multi-perspective Conformance Checking Approach

Posted onAugust 28, 2023August 28, 2023AuthorEric VerbeekLeave a comment

Mozafari Mehr, A. S., M. de Carvalho, R., & van Dongen, B. (2023). Detecting Complex Anomalous Behaviors in Business Processes: A Multi-perspective Conformance Checking Approach. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 44-56). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Read More …

An Association Rule Mining-Based Framework for the Discovery of Anomalous Behavioral Patterns

Posted onAugust 28, 2023AuthorEric VerbeekLeave a comment

Mozafari Mehr, A. S., M. de Carvalho, R., & van Dongen, B. (2022). An Association Rule Mining-Based Framework for the Discovery of Anomalous Behavioral Patterns. In W. Chen, L. Yao, T. Cai, S. Pan, T. Shen, & X. Li (Eds.), Advanced Data Mining and Applications – 18th International Conference, ADMA 2022, Proceedings (pp. 397-412). (Lecture Notes in Computer Read More …

MLA: A Tool for Multi-Perspective Conformance Checking of Business Processes

Posted onAugust 28, 2023AuthorEric VerbeekLeave a comment

Mehr, A. S. M., de Carvalho, R. M., & van Dongen, B. (2021). MLA: A Tool for Multi-Perspective Conformance Checking of Business Processes. In ICPM 2021 Doctoral Consortium and Demo Track 2021 (pp. 35-36). (CEUR Workshop Proceedings; Vol. 3098). CEUR-WS.org. https://ceur-ws.org/Vol-3098/demo_200.pdf Abstract Existing conformance checking techniques focus more on the control-flow perspective rather than other Read More …

Aligning Event Logs to Resource-Constrained ν-Petri Nets

Posted onJuly 24, 2023July 24, 2023AuthorEric VerbeekLeave a comment

Sommers, D., Sidorova, N., & van Dongen, B. (2022). Aligning Event Logs to Resource-Constrained ν-Petri Nets. In L. Bernardinello, & L. Petrucci (Eds.), Application and Theory of Petri Nets and Concurrency – 43rd International Conference, PETRI NETS 2022, Proceedings (pp. 325-345). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Read More …

Evaluation of Probability Distribution Distance Metrics in Traffic Flow Outlier Detection

Posted onJune 23, 2023June 23, 2023AuthorEric VerbeekLeave a comment

Andersen, E., Chiarandini, M., Hassani, M., Janicke, S., Tampakis, P., & Zimek, A. (2022). Evaluation of Probability Distribution Distance Metrics in Traffic Flow Outlier Detection. In Proceedings – 2022 23rd IEEE International Conference on Mobile Data Management, MDM 2022 (pp. 64-69). Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/MDM55031.2022.00030 Abstract Recent approaches have proven the effectiveness Read More …

Aggregating Event Knowledge Graphs for Task Analysis

Posted onMay 26, 2023September 26, 2023AuthorEric VerbeekLeave a comment

Klijn, E. L., Mannhardt, F., & Fahland, D. (2023). Aggregating Event Knowledge Graphs for Task Analysis. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 493-505). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Springer. https://doi.org/10.1007/978-3-031-27815-0_36 Abstract Aggregation of event data is a Read More …

Building User Journey Games from Multi-party Event Logs

Posted onMay 26, 2023AuthorEric VerbeekLeave a comment

Kobialka, P., Mannhardt, F., Tapia Tarifa, S. L., & Johnsen, E. B. (2023). Building User Journey Games from Multi-party Event Logs. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 71-83). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Springer. https://doi.org/10.1007/978-3-031-27815-0_6 Abstract To Read More …

Early Predicting the Need for Aftercare Based on Patients Events from the First Hours of Stay – A Case Study

Posted onMay 26, 2023May 26, 2023AuthorEric VerbeekLeave a comment

Dubbeldam, A. L., Ketykó, I., de Carvalho, R. M., & Mannhardt, F. (2023). Early Predicting the Need for Aftercare Based on Patients Events from the First Hours of Stay – A Case Study. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 366-377). (Lecture Notes in Business Information Processing; Read More …

Discovering an S-Coverable WF-net using DiSCover

Posted onMay 8, 2023May 8, 2023AuthorEric VerbeekLeave a comment

Verbeek, H. M. W. (2022). Discovering an S-Coverable WF-net using DiSCover. In A. Burattin, A. Polyvyanyy, & B. Weber (Eds.), Proceedings of the 2022 4th International Conference on Process Mining (ICPM 2022) (pp. 64-71). IEEE Press. https://doi.org/10.1109/ICPM57379.2022.9980723 Abstract Although many algorithms exist that can discover a WF-net from an event log, only a few (if Read More …

Online Prediction of Aggregated Retailer Consumer Behaviour

Posted onFebruary 28, 2023February 28, 2023AuthorEric VerbeekLeave a comment

Spenrath, Y., Hassani, M., & van Dongen, B. F. (2022). Online Prediction of Aggregated Retailer Consumer Behaviour. In J. Munoz-Gama, & X. Lu (Eds.), Process Mining Workshops – ICPM 2021 International Workshops, Revised Selected Papers (pp. 211-223). (Lecture Notes in Business Information Processing; Vol. 433 LNBIP). Springer. https://doi.org/10.1007/978-3-030-98581-3_16 Abstract Predicting the behaviour of consumers provides valuable Read More …

BitBooster: Effective Approximation of Distance Metrics via Binary Operations

Posted onFebruary 28, 2023February 28, 2023AuthorEric VerbeekLeave a comment

Spenrath, Y., Hassani, M., & Van Dongen, B. F. (2022). BitBooster: Effective Approximation of Distance Metrics via Binary Operations. In H. Va Leong, S. S. Sarvestani, Y. Teranishi, A. Cuzzocrea, H. Kashiwazaki, D. Towey, J-J. Yang, & H. Shahriar (Eds.), Proceedings – 2022 IEEE 46th Annual Computers, Software, and Applications Conference, COMPSAC 2022 (pp. 201-210). Read More …

Exploring Task Execution Patterns in Event Graphs

Posted onJanuary 27, 2023January 27, 2023AuthorEric VerbeekLeave a comment

Klijn, E. L., Mannhardt, F., & Fahland, D. (2021). Exploring Task Execution Patterns in Event Graphs. In M. Jans, G. Janssenswillen, A. Kalenkova , & F. M. Maggi (Eds.), ICPM 2021 Doctoral Consortium and Demo Track 2021: Proceedings of the ICPM Doctoral Consortium and Demo Track 2021 co-located with 10th International Conference on Process Mining Read More …

Multi-dimensional Process Analysis

Posted onJanuary 27, 2023January 27, 2023AuthorEric VerbeekLeave a comment

Fahland, D. (2022). Multi-dimensional Process Analysis. In C. Di Ciccio, R. Dijkman, A. del Río Ortega, & S. Rinderle-Ma (Eds.), Business Process Management – 20th International Conference, BPM 2022, Proceedings: Lecture Notes in Computer Science (Vol. 13420, pp. 27-33). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Read More …

Discover Context-Rich Local Process Models (Extended Abstract)

Posted onJanuary 27, 2023September 3, 2024AuthorEric VerbeekLeave a comment

Brunings, M., Fahland, D., & Verbeek, E. (2022). Discover Context-Rich Local Process Models (Extended Abstract). In M. Hassani, A. Koschmider, M. Comuzzi, F. M. Maggi, & L. Pufahl (Eds.), ICPM 2022 Doctoral Consortium and Demo Track 2022: Proceedings of the ICPM Doctoral Consortium and Demo Track 2022 (ICPM-D 2022), Bolzano, Italy, October, 2022 (pp. 100-103). Read More …

Defining Meaningful Local Process Models

Posted onJanuary 27, 2023September 3, 2024AuthorEric VerbeekLeave a comment

Brunings, M., Fahland, D., & van Dongen, B. (2022). Defining Meaningful Local Process Models. In M. Koutny, F. Kordon, & D. Moldt (Eds.), Transactions on Petri Nets and Other Models of Concurrency XVI (pp. 24-48). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13220 LNCS). Read More …

Signal Phrase Extraction: Gateway to Information Retrieval Improvement in Law Texts

Posted onDecember 1, 2022December 1, 2022AuthorEric VerbeekLeave a comment

Sidorova, N., & van der Veen, M. (2021). Signal Phrase Extraction: Gateway to Information Retrieval Improvement in Law Texts. In E. Schweighofer (Ed.), Legal Knowledge and Information Systems – JURIX 2021: The 34th Annual Conference (pp. 127-130). (Frontiers in Artificial Intelligence and Applications; Vol. 346). IOS Press. https://doi.org/10.3233/FAIA210327 Abstract NLP-based techniques can support in improving Read More …

Discovering Care Pathways for Multi-morbid Patients Using Event Graphs

Posted onOctober 7, 2022October 7, 2022AuthorEric VerbeekLeave a comment

Aali, M. N., Mannhardt, F., & Toussaint, P. J. (2022). Discovering Care Pathways for Multi-morbid Patients Using Event Graphs. In J. Munoz-Gama, & X. Lu (Eds.), Process Mining Workshops – ICPM 2021 International Workshops, Eindhoven, The Netherlands, October 31 – November 4, 2021, Revised Selected Papers. (pp. 352-364). (Lecture Notes in Business Information Processing (LNBIP); Read More …

CPN IDE: An Extensible Replacement for CPN Tools That Uses Access/CPN

Posted onJuly 28, 2022July 28, 2022AuthorEric VerbeekLeave a comment

Verbeek, E., & Fahland, D. (2021). CPN IDE: An Extensible Replacement for CPN Tools That Uses Access/CPN. In M. Jans, G. Janssenswillen, A. Kalenkova , & F. M. Maggi (Eds.), ICPM 2021 Doctoral Consortium and Demo Track 2021: Proceedings of the ICPM Doctoral Consortium and Demo Track 2021 co-located with 10th International Conference on Process Read More …