Multi-perspective Conformance Checking: Identifying and Understanding Patterns of Anomalous Behavior

Mozafari Mehr, A. S. (2024). Multi-perspective Conformance Checking: Identifying and Understanding Patterns of Anomalous Behavior. [Phd Thesis 1 (Research TU/e / Graduation TU/e), Mathematics and Computer Science]. Eindhoven University of Technology. Summary The problem of anomaly detection in business process executions has high level of complexity. On one hand, detecting deviating behavior requires considering various Read More …

Using Machine Learning Techniques to Support the Emergency Department

van Delft, R. A. J. J., & de Carvalho, R. M. (2022). Using Machine Learning Techniques to Support the Emergency Department. Computing and Informatics, 41(1), 154-171. https://doi.org/10.31577/CAI_2022_1_154 Abstract This research lays down foundations for a stronger presence of machine learning in the emergency department. Using machine learning to make predictions on a patient’s situation can Read More …

From predictions to recommendations: Tackling bottlenecks and overstaying in the Emergency Room through a sequence of Random Forests

Verdaasdonk, M. J. A., & de Carvalho, R. M. (2022). From predictions to recommendations: Tackling bottlenecks and overstaying in the Emergency Room through a sequence of Random Forests. Healthcare Analytics, 2, Article 100040. https://doi.org/10.1016/j.health.2022.100040 Abstract One of the goals to improve the quality of care in hospitals is to set a maximum of four hours Read More …

Domain engineering for customer experience management

Benzarti, I., Mili, H., Medeiros de Carvalho, R., & Leshob, A. (2022). Domain engineering for customer experience management. Innovations in Systems and Software Engineering, 18(1), 171-191. https://doi.org/10.1007/s11334-021-00426-2 Abstract Customer experience management (CXM) denotes a set of practices, processes, and tools, that aim at personalizing a customer’s interactions with a company around the customer’s needs and Read More …

An insight to nurse workload: predicting activities in the next shift and analyzing bedside alarms influence

de Carvalho, R. M., Nguyen, H., Heetveld, M., & Luime, J. (2022). An insight to nurse workload: predicting activities in the next shift and analyzing bedside alarms influence. In T. X. Bui (Ed.), Proceedings of the 55th Annual Hawaii International Conference on System Sciences, HICSS 2022 (pp. 4108-4117). IEEE Computer Society. Abstract The effects of Read More …

Predicting Patient Care Acuity: An LSTM Approach for Days-to-day Prediction

Bekelaar, J. W. R., Luime, J. J., & de Carvalho, R. M. (2023). Predicting Patient Care Acuity: An LSTM Approach for Days-to-day Prediction. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 378-390). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Springer. https://doi.org/10.1007/978-3-031-27815-0_28 Read More …

Identifying the Context of Data Usage to Diagnose Privacy Issues through Process Mining

Mehr, A. S. M., de Carvalho, R. M., & van Dongen, B. (2023). Identifying the Context of Data Usage to Diagnose Privacy Issues through Process Mining. Transactions on Data Privacy, 16(2), 123-151. http://www.tdp.cat/issues21/tdp.a456a22.pdf Abstract In recent years, data privacy issues are increasingly concerned by organisations and gov-ernments. Organisations often define a set of rules as Read More …

Advanced Process Mining (2AMI20) 2023

Many real-life phenomena studied with Data Science methods unfold over time. They often involve many people, objects, agents, machines, entities, etc. that interact with each other while distributed in time and space. Such dynamics are called processes and are present everywhere: in software systems medical treatments, logistics systems, manufacturing, and even entire organizations. Process mining Read More …

Detecting Complex Anomalous Behaviors in Business Processes: A Multi-perspective Conformance Checking Approach

Mozafari Mehr, A. S., M. de Carvalho, R., & van Dongen, B. (2023). Detecting Complex Anomalous Behaviors in Business Processes: A Multi-perspective Conformance Checking Approach. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 44-56). (Lecture Notes in Business Information Processing; Vol. 468 LNBIP). Read More …

An Association Rule Mining-Based Framework for the Discovery of Anomalous Behavioral Patterns

Mozafari Mehr, A. S., M. de Carvalho, R., & van Dongen, B. (2022). An Association Rule Mining-Based Framework for the Discovery of Anomalous Behavioral Patterns. In W. Chen, L. Yao, T. Cai, S. Pan, T. Shen, & X. Li (Eds.), Advanced Data Mining and Applications – 18th International Conference, ADMA 2022, Proceedings (pp. 397-412). (Lecture Notes in Computer Read More …

MLA: A Tool for Multi-Perspective Conformance Checking of Business Processes

Mehr, A. S. M., de Carvalho, R. M., & van Dongen, B. (2021). MLA: A Tool for Multi-Perspective Conformance Checking of Business Processes. In ICPM 2021 Doctoral Consortium and Demo Track 2021 (pp. 35-36). (CEUR Workshop Proceedings; Vol. 3098). CEUR-WS.org. https://ceur-ws.org/Vol-3098/demo_200.pdf Abstract Existing conformance checking techniques focus more on the control-flow perspective rather than other Read More …

Early Predicting the Need for Aftercare Based on Patients Events from the First Hours of Stay – A Case Study

Dubbeldam, A. L., Ketykó, I., de Carvalho, R. M., & Mannhardt, F. (2023). Early Predicting the Need for Aftercare Based on Patients Events from the First Hours of Stay – A Case Study. In M. Montali, A. Senderovich, & M. Weidlich (Eds.), Process Mining Workshops – ICPM 2022 International Workshops, Revised Selected Papers (pp. 366-377). (Lecture Notes in Business Information Processing; Read More …

Data analytics for engineers (2IAB0) 2022

Learning goals Students gain insight in basic techniques for processing large amounts of data in an efficient, reliable, and consistent way. Students develop skills in understanding, interpreting, and documenting data and information in the context of realistic scenarios. Students get understanding of the data life cycle and develop skills for structuring their solutions of practical Read More …

Advanced Process Mining (2AMI20) 2022

Many real-life phenomena studied with Data Science methods unfold over time. They often involve many people, objectes, agents, machines, entites, etc. that interact with each other while distributed in time and space. Such dynamics are called processes and are present everywhere: in software systems medical treatments, logistics systems, manufacturing, and even entire organizations. Process mining Read More …

Process mining for healthcare: Characteristics and challenges

Jorge Munoz-gama, Niels Martin, Carlos Fernandez-llatas, Owen A. Johnson, Marcos Sepúlveda, Emmanuel Helm, Victor Galvez-yanjari, Eric Rojas, Antonio Martinez-millana, Davide Aloini, Ilaria Angela Amantea, Robert Andrews, Michael Arias, Iris Beerepoot, Elisabetta Benevento, Andrea Burattin, Daniel Capurro, Josep Carmona, Marco Comuzzi, Benjamin Dalmas, Rene De La Fuente, Chiara Di Francescomarino, Claudio Di Ciccio, Roberto Gatta, Chiara Read More …

Detecting Privacy, Data and Control-Flow Deviations in Business Processes

Mozafari Mehr, A., Medeiros de Carvalho, R., & van Dongen, B. F. (2021). Detecting Privacy, Data and Control-Flow Deviations in Business Processes. In S. Nurcan, & A. Korthaus (Eds.), Intelligent Information Systems – CAiSE Forum 2021, Proceedings (pp. 82-91). (Lecture Notes in Business Information Processing; Vol. 424 LNBIP). Springer. https://doi.org/10.1007/978-3-030-79108-7_10 Abstract Existing access control mechanisms Read More …

Protecting Citizens’ Personal Data and Privacy: Joint Effort from GDPR EU Cluster Research Projects

Medeiros de Carvalho, R., Del Prete, C., Martin, Y. S., Araujo Rivero, R. M., Önen, M., Schiavo, F. P., Rumín, Á., Mouratidis, H., Yelmo, J. C., & Koukovini, M. N. (2020). Protecting Citizens’ Personal Data and Privacy: Joint Effort from GDPR EU Cluster Research Projects. SN Computer Science, 1, [217]. https://doi.org/10.1007/s42979-020-00218-8 Abstract Confidence in information Read More …

Predicting the need of Nursing or Care Home and Home Care

(Verpleeg- en Verzorgingshuizen en Thuiszorg (VVT) in Dutch)  The St. Antonius hospital in Nieuwegein is an ambitious top clinical training hospital. Every year, more than 40,000 patients are admitted, of which 6,000 patients go home through Care Mediation with home care or to a nursing or care home. This outflow is very erratic with seasonal influences. At Read More …

Log skeletons: a classification approach to process discovery

Verbeek, H. M. W., & Medeiros de Carvalho, R. (2018). Log skeletons: a classification approach to process discovery. arXiv.org. http://arxiv.org/abs/1806.08247 Abstract To test the effectiveness of process discovery algorithms, a Process Discovery Contest (PDC) has been set up. This PDC uses a classification approach to measure this effectiveness: The better the discovered model can classify Read More …

Facilitating GDPR compliance: the H2020 BPR4GDPR approach

Lioudakis, G. V., Koukovini, M. N., Papagiannakopoulou, E. I., Dellas, N., Kalaboukas, K., de Carvalho, R. M., Hassani, M., Bracciale, L., Bianchi, G., Juan-Verdejo, A., Alexakis, S., Gaudino, F., Cascone, D., & Barracano, P. (2020). Facilitating GDPR compliance: the H2020 BPR4GDPR approach. In I. O. Pappas, I. O. Pappas, P. Mikalef, L. Jaccheri, J. Krogstie, Read More …

2AMI20 Advanced Process Mining

Understanding and predicting behavior of people and machines in a shared setting (task, project, factory, process, organization) is central to Data Science and Artificial Intelligence. Actions of people and machines can be recorded as discrete events in event sequences (logs), event databases (tables, graphs), and real-time event streams. Learning behavioral models of discrete event data Read More …

2IAB0 Data analytics for engineers

Learning goals Students gain insight in basic techniques for processing large amounts of data in an efficient, reliable, and consistent way. Students develop skills in understanding, interpreting, and documenting data and information in the context of realistic scenarios. Students get understanding of the data life cycle and develop skills for structuring their solutions of practical Read More …

Emergency and Operating rooms at HagaZiekenhuis

Two of the most important parts of a hospital are the Emergency room and the Operating room. HagaZiekenhuis deals with tens of thousands of patients every year. For each patient, everything is recorded in the Electronic Patient Record (Chipsoft Hix). Exploring the data recorded by both areas of the hospital opens the possibilities to understand Read More …

Happy nurses

The biggest problem that Dutch hospitals face today is the lack of nursing staff. Therefore, hospital beds are closed to maintain safety levels for the already admitted patients. However, patients on the waiting list or those already planned for elective care experience longer waiting times. And sometimes emergency care beds have to be closed causing Read More …

Object-centric behavioral constraint models: a hybrid model for behavioral and data perspectives

Li, G., De Carvalho, R. M., & van der Aalst, W. M. P. (2019). Object-centric behavioral constraint models: a hybrid model for behavioral and data perspectives. In Proceeding SAC ’19 Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing (pp. 48-56). New York: Association for Computing Machinery, Inc. DOI: 10.1145/3297280.3297287 Abstract In order to maintain Read More …

An approach for workflow improvement based on outcome and time remaining prediction

Galdo Seara, L., & De Carvalho, R. M. (2019). An approach for workflow improvement based on outcome and time remaining prediction. In S. Hammoudi, B. Selic, & L. F. Pires (Eds.), MODELSWARD 2019 – Proceedings of the 7th International Conference on Model-Driven Engineering and Software Development (pp. 475-482). Setúbal: SCITEPRESS-Science and Technology Publications, Lda.. DOI: Read More …

A model-based framework to automatically generate semi-real data for evaluating data analysis techniques

Li, G., de Carvalho, R. M., & van der Aalst, W. M. P. (2019). A model-based framework to automatically generate semi-real data for evaluating data analysis techniques. In J. Filipe, A. Brodsky, M. Smialek, & S. Hammoudi (Eds.), ICEIS 2019 – Proceedings of the 21st International Conference on Enterprise Information Systems (pp. 213-220). SCITEPRESS-Science and Read More …

Dealing with artifact-centric systems: a process mining approach

Li, G., & de Carvalho, R. M. (2018). Dealing with artifact-centric systems: a process mining approach. In M. Fellmann, & K. Sandkuhl (Eds.), Proceedings of the 9th International Workshop on Enterprise Modeling and Information Systems Architectures (EMISA 2018): Rostock, Germany, May 24th to 25th, 2018. (pp. 80-84). (CEUR Workshop Proceedings; Vol. 2097). CEUR-WS.org. Abstract Process Read More …

Process mining in social media: applying object-centric behavioral constraint models

Li, G., & de Carvalho, R. M. (2019). Process mining in social media: applying object-centric behavioral constraint models. IEEE Access, 7, 84360-84373. [8746275]. DOI: 10.1109/ACCESS.2019.2925105 Abstract The pervasive use of social media (e.g., Facebook, Stack Exchange, and Wikipedia) is providing unprecedented amounts of social data. Data mining techniques have been widely used to extract knowledge Read More …