Certif-AI

Certif-AI: Certification of production process quality through Artificial Intelligence Description Production processes can be made ‘smarter’ by exploiting the data streams that are generated by the machines that are used in production. In particular these data streams can be mined to build a model of the production process as it was really executed – as Read More …

The Certif-AI project has been approved by NWO

A new PhD position will become available in the PA group to develop and evaluate techniques for mining production processes from sensor data. This PhD position will be funded by NWO on the approved Certif-AI (Certification of production process quality through Artificial Intelligence) project. Below, is a short description for this project. Production processes can Read More …

Connecting databases with process mining: a meta model and toolset

González López de Murillas, E., Reijers, H. A., & van der Aalst, W. M. P. (2019). Connecting databases with process mining: a meta model and toolset. Software and Systems Modeling, 18(2), 1209-1247. https://doi.org/10.1007/s10270-018-0664-7 Abstract Process mining techniques require event logs which, in many cases, are obtained from databases. Obtaining these event logs is not a Read More …

Process mining for six sigma: a guideline and tool support

Graafmans, T. L. F., Türetken, O., Poppelaars, J. J. G. H., & Fahland, D. (Accepted/In press). Process mining for six sigma: a guideline and tool support. Business & Information Systems Engineering. Abstract Process mining offers a set of techniques for gaining data-based insights into business processes from event logs. The literature acknowledges the potential benefits Read More …

BPI Challenge 2020

The tenth International Business Process Intelligence Challenge is again co-located with ICPM. This challenge provides participants with a real-life event log, and challenges them to analyze these data using whatever techniques available, focusing on one or more of the process owner’s questions or proving other unique insights into the process(es) captured in the event log. Read More …

Run 6 of “Process Mining in Healthcare” MOOC starts on April 13th, 2020

On April 13, 2020, the sixth run of the free FutureLearn online course ‘Process mining in healthcare’ will start, register now! We are happy to be able to run this course again, after over 2,500 students registered for the first three runs. Healthcare in particular has come under increasing pressure to reduce cost while improving Read More …

Run 12 of “Introduction to Process Mining with ProM” MOOC starts at April 13, 2020

On April 13, 2020, the twelfth run of the free FutureLearn online course ‘Introduction to process mining with ProM’ will start. Join the 15.000 students who enrolled before you and join the course! Process mining is a novel collection of techniques that connects the areas of data science and business process management. Using process mining Read More …

Working on Process Mining? Consider becoming a member of the IEEE Task Force on Process Mining!

If you did not join the IEEE Task Force on Process Mining yet, please consider doing so!                 >> register via https://www.tf-pm.org/subscription/form  << The IEEE Task Force on Process Mining (TFPM) was established in October 2009 as part of the IEEE Computational Intelligence Society. The set of activities and members has expanded over the last Read More …

A tour in process mining: from practice to algorithmic challenges

van der Aalst, W., Carmona, J., Chatain, T., & van Dongen, B. (2019). A tour in process mining: from practice to algorithmic challenges. In M. Koutny, L. Pomello, & L. M. Kristensen (Eds.), Transactions on Petri Nets and Other Models of Concurrency XIV (pp. 1-35). (Lecture Notes in Computer Science (including subseries Lecture Notes in Read More …

Two new PhD students: Eva Klijn and Fatemeh Shafiee

On February 1st, Eva Klijn and Fatemeh Shafiee started working as PhD students in the PA group. Eva started as PhD-TA, and is supervised by Dirk Fahland. Fatemeh started as a PhD student on the TACTICS project, and is supervised by Natalia Sidorova. A big welcome to the both of them!

Guided interaction exploration and performance analysis in artifact-centric process models

van Eck, M. L., Sidorova, N., & van der Aalst, W. M. P. (2019). Guided interaction exploration and performance analysis in artifact-centric process models. Business and Information Systems Engineering, 61(6), 649-663. https://doi.org/10.1007/s12599-018-0546-0 Abstract Artifact-centric process models aim to describe complex processes as a collection of interacting artifacts. Recent development in process mining allow for the Read More …

Case notion discovery and recommendation: automated event log building on databases

de Murillas, E. G. L., Reijers, H. A., & van der Aalst, W. M. P. (Accepted/In press). Case notion discovery and recommendation: automated event log building on databases. Knowledge and Information Systems. https://doi.org/10.1007/s10115-019-01430-6 Abstract Process mining techniques use event logs as input. When analyzing complex databases, these event logs can be built in many ways. Read More …

Evaluating conformance measures in process mining using conformance propositions

Syring, A. F., Tax, N., & van der Aalst, W. M. P. (2019). Evaluating conformance measures in process mining using conformance propositions. In M. Koutny, L. Pomello, & L. M. Kristensen (Eds.), Transactions on Petri Nets and Other Models of Concurrency XIV (pp. 192-221). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Read More …

Conformance checking: relating processes and models, relating processes and models

Carmona, J., van Dongen, B., Solti, A., & Weidlich, M. (2018). Conformance checking: relating processes and models, relating processes and models. Cham: Springer International Publishing Switzerland. https://doi.org/10.1007/978-3-319-99414-7 Abstract This book introduces readers to the field of conformance checking as a whole and outlines the fundamental relation between modelled and recorded behaviour. Conformance checking interrelates the Read More …

Overview of efficient clustering methods for high-dimensional big data streams

Hassani, M. (2019). Overview of efficient clustering methods for high-dimensional big data streams. In O. Nasraoui, & C-E. Ben N’Cir (Eds.), Clustering Methods for Big Data Analytics (pp. 25-42). (Unsupervised and Semi-Supervised Learning). Cham: Springer. https://doi.org/10.1007/978-3-319-97864-2_2 Abstract The majority of clustering approaches focused on static data. However, a big variety of recent applications and research Read More …

Using process analytics to improve healthcare processes

Hompes, B., Dixit, P., & Buijs, J. (2019). Using process analytics to improve healthcare processes. In S. Consoli, D. Reforgiato Recupero, & M. Petković (Eds.), Data Science for Healthcare: Methodologies and Applications (pp. 305-325). Cham: Springer. https://doi.org/10.1007/978-3-030-05249-2_12 Abstract Healthcare processes are inherently complex as each patient is unique and medical staff deviate from protocols, often Read More …

Mercedes-Benz Customer Assistance Center in Maastricht

Mercedes-Benz are well recognized as industry leaders in luxury service and high quality products, pushing the meaning of automobile excellence to new boundaries. You can trace the timeline of Mercedes-Benz all the way back to 1885 when Karl Benz invented the first automobile – cementing Mercedes-Benz a place in history. We know what you’re thinking, Read More …

Emergency and Operating rooms at HagaZiekenhuis

Two of the most important parts of a hospital are the Emergency room and the Operating room. HagaZiekenhuis deals with tens of thousands of patients every year. For each patient, everything is recorded in the Electronic Patient Record (Chipsoft Hix). Exploring the data recorded by both areas of the hospital opens the possibilities to understand Read More …

Happy nurses

The biggest problem that Dutch hospitals face today is the lack of nursing staff. Therefore, hospital beds are closed to maintain safety levels for the already admitted patients. However, patients on the waiting list or those already planned for elective care experience longer waiting times. And sometimes emergency care beds have to be closed causing Read More …

Repairing outlier behaviour in event logs

Fani Sani, M., van Zelst, S. J., & van der Aalst, W. M. P. (2018). Repairing outlier behaviour in event logs. In W. Abramowicz, & A. Paschke (Eds.), Business Information Systems – 21st International Conference, BIS 2018, Proceedings (pp. 115-131). (Lecture Notes in Business Information Processing; Vol. 320). Cham: Springer. https://doi.org/10.1007/978-3-319-93931-5_9 Abstract One of the Read More …

Computing alignments of event data and process models

van Zelst, S. J., Bolt, A., & van Dongen, B. F. (2018). Computing alignments of event data and process models. In M. Koutny, L. M. Kristensen, & W. Penczek (Eds.), Transactions on Petri Nets and Other Models of Concurrency XIII (pp. 1-26). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Read More …

Visual analysis of parallel interval events

Qi, J., Liu, C., Cappers, B. C. M., & van de Wetering, H. M. M. (2018). Visual analysis of parallel interval events. In J. Johansson, F. Sadio, & T. Schreck (Eds.), 20th EG/VGTC Conference on Visualization (pp. 1-6). Geneve: The Eurographics Association. DOI: 10.2312/eurovisshort.20181074 Abstract System logs typically contain lines with time stamps that each Read More …

What if process predictions are not followed by good recommendations?

Dees, M., de Leoni, M., van der Aalst, W. M. P., & Reijers, H. A. (2019). What if process predictions are not followed by good recommendations? In J. vom Brocke , J. Mendling, & M. Rosemann (Eds.), 17th International Conference on Business Process Management 2019 Industry Forum: Proceedings of the Industry Forum at BPM 2019 Read More …

Storing and querying multi-dimensional process event logs using graph databases

Esser, S., & Fahland, D. (2019). Storing and querying multi-dimensional process event logs using graph databases. In 15th International Workshop on Business Process Intelligence Abstract Process event data is usually stored either in a sequential process event log or in a relational database. While the sequential, single-dimensional nature of event logs aids querying for event Read More …

Process mining meets GDPR compliance: the right to be forgotten as a use case

Zaman, R., & Hassani, M. (2019). Process mining meets GDPR compliance: the right to be forgotten as a use case. In B. van Dongen, & J. Claes (Eds.), ICPM Doctoral Consortium 2019: Proceedings of the ICPM 2019 Doctoral Consortium co-located with 1st International Conference on Process Mining (ICPM 2019) (CEUR Workshop Proceedings; Vol. 2432). CEUR-WS.org. Read More …

Predictive performance monitoring of material handling systems using the performance spectrum

Denisov, V., Fahland, D., & van der Aalst, W. M. P. (2019). Predictive performance monitoring of material handling systems using the performance spectrum. In Proceedings – 2019 International Conference on Process Mining, ICPM 2019 (pp. 137-144). [8786068] Piscataway: Institute of Electrical and Electronics Engineers. DOI: 10.1109/ICPM.2019.00029 Abstract Predictive performance analysis is crucial for supporting operational Read More …

Performance mining for batch processing using the performance spectrum

Klijn, E. L., & Fahland, D. (2019). Performance mining for batch processing using the performance spectrum. In 15th International Workshop on Business Process Intelligence Abstract Performance analysis from process event logs is a central element of business process management and improvement. Established performance analysis techniques aggregate time-stamped event data to identify bottlenecks or to visualize Read More …

Optimizing customer journey using process mining and sequence-aware recommendation

Terragni, A., & Hassani, M. (2019). Optimizing customer journey using process mining and sequence-aware recommendation. In SAC ’19 Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing (pp. 57-65). New York: Association for Computing Machinery, Inc. DOI: 10.1145/3297280.3297288 Abstract Customer journey analysis aims at understanding customer behavior both in the traditional offline setting and through Read More …

Online comparison of streaming process discovery algorithms

Baskar, K., & Hassani, M. (2019). Online comparison of streaming process discovery algorithms. In B. Depaire, J. De Smedt , & M. Dumas (Eds.), Proceedings of the Dissertation Award, Doctoral Consortium, and Demonstration Track at BPM 2019 co-located with 17th International Conference on Business Process Management (BPM 2019) (pp. 164-168). (CEUR Workshop Proceedings; Vol. 2420). Read More …