Hajo Reijers

Prof.dr.ir. Hajo Reijers is a part-time, full professor of Information Systems at the Technische Universiteit Eindhoven (TU/e). He is also a full professor in Business Informatics at VU University Amsterdam. He is also affiliated to the TiasNimbas Business School, where he is involved as one of the core lecturers in the Executive Master of Operations and Supply Chain Excellence (MOS) program. Hajo Reijers is one of the founders of the Business Process Management Forum, a Dutch platform for the development and exchange of knowledge between industry and academia. Hajo Reijers received a PhD degree in Computer Science (2002), an MSc in Computer Science (1994), and an MSc in Technology and Society (cum laude) (1994), all from TU/e. Hajo Reijers wrote his PhD thesis while he was a manager with Deloitte. Previously, he also worked for Bakkenist Management Consultants and Accenture. As a consultant, he has been involved in various reengineering projects and workflow system implementations, particularly for governmental agencies and organizations offering financial services. From 2012 to 2014, Hajo Reijers headed the BPM R&D group of Perceptive Software. The focus of Hajo Reijers’ academic research is on business process redesign, workflow management, conceptual modeling, process mining, and simulation. On these topics, he published over 150 scientific papers, chapters in edited books, and articles in professional journals.

Position: HGL
Room: Flex
Tel (internal): 3629
Links: External assignments
Presentations
Projects
Publications
Links: Personal home page
Google scholar page
Scopus page
ORCID page
DBLP page
TU/e page

Recent external assignments

Recent presentations

Recent projects

  • TACTICS - TACTICS – Techniques for the Analysis of Client-Team InteraCtionS Description In various care and service settings (e.g. mental healthcare, youth care, social work), teams of professionals interact with clients to improve their well-being. The TACTICS project aims at the development of automated techniques to generate insights into the evolving statuses of such clients as well Read More ...

Recent publications

  • Business Process Management: The evolution of a discipline - Reijers, H. A. (2021). Business Process Management: The evolution of a discipline. Computers in Industry, 126, [103404]. https://doi.org/10.1016/j.compind.2021.103404 Abstract Business Process Management (BPM) embodies a management philosophy, which is supported by a range of methods, techniques, and tools. Academics are continuously expanding this repertoire. In this overview article, the themes are sketched that characterize the Read More ...
  • Process training for industrial organisations using 3D environments: An empirical analysis - Leyer, M., Aysolmaz, B., Brown, R., Türkay, S., & Reijers, H. A. (2021). Process training for industrial organisations using 3D environments: An empirical analysis. Computers in Industry, 124, [103346]. https://doi.org/10.1016/j.compind.2020.103346 Abstract Industrial organisations spend considerable resources on training employees with respect to the organisations’ business processes. These resources include business process models, diagrams depicting vital Read More ...
  • Efficient process conformance checking on the basis of uncertain event-to-activity mappings - van der Aa, H., Leopold, H., & Reijers, H. A. (2020). Efficient process conformance checking on the basis of uncertain event-to-activity mappings. IEEE Transactions on Knowledge and Data Engineering, 32(5), 927-940. [8634941]. https://doi.org/10.1109/TKDE.2019.2897557 Abstract Conformance checking enables organizations to automatically identify compliance violations based on the analysis of observed event data. A crucial requirement for Read More ...
  • Privacy-preserving process mining in healthcare - Pika, A., Wynn, M. T., Budiono, S., ter Hofstede, A. H. M., van der Aalst, W. M. P., & Reijers, H. A. (2020). Privacy-preserving process mining in healthcare. International Journal of Environmental Research and Public Health, 17(5), [1612]. https://doi.org/10.3390/ijerph17051612 Abstract Process mining has been successfully applied in the healthcare domain and has helped to uncover Read More ...
  • Working around health information systems: To accept or not to accept? - Beerepoot, I., Ouali, A., van de Weerd, I., & Reijers, H. A. (2020). Working around health information systems: To accept or not to accept? In J. vom Brocke, S. Gregor, & O. Muller (Eds.), 27th European Conference on Information Systems – Information Systems for a Sharing Society, ECIS 2019 [182] Association for Information Systems. https://aisel.aisnet.org/ecis2019_rp/182 Read More ...
  • Selecting a process variant modeling approach: guidelines and application - Aysolmaz, B., Schunselaar, D. M. M., Reijers, H. A., & Yaldiz, A. (2019). Selecting a process variant modeling approach: guidelines and application. Software and Systems Modeling, 18(2), 1155-1178. https://doi.org/10.1007/s10270-017-0648-z Abstract Various modeling approaches have been introduced to manage process diversity in a business context. For practitioners, it is difficult to select an approach suitable for Read More ...
  • The potential of workarounds for improving processes - Beerepoot, I., van de Weerd, I., & Reijers, H. A. (2019). The potential of workarounds for improving processes. In C. Di Francescomarino, R. Dijkman, & U. Zdun (Eds.), Business Process Management Workshops – BPM 2019 International Workshops, Revised Selected Papers (pp. 338-350). (Lecture Notes in Business Information Processing; Vol. 362 LNBIP). Springer. https://doi.org/10.1007/978-3-030-37453-2_28 Abstract Several Read More ...
  • Connecting databases with process mining: a meta model and toolset - González López de Murillas, E., Reijers, H. A., & van der Aalst, W. M. P. (2019). Connecting databases with process mining: a meta model and toolset. Software and Systems Modeling, 18(2), 1209-1247. https://doi.org/10.1007/s10270-018-0664-7 Abstract Process mining techniques require event logs which, in many cases, are obtained from databases. Obtaining these event logs is not a Read More ...
  • Case notion discovery and recommendation: automated event log building on databases - de Murillas, E. G. L., Reijers, H. A., & van der Aalst, W. M. P. (Accepted/In press). Case notion discovery and recommendation: automated event log building on databases. Knowledge and Information Systems. https://doi.org/10.1007/s10115-019-01430-6 Abstract Process mining techniques use event logs as input. When analyzing complex databases, these event logs can be built in many ways. Read More ...
  • Process mining on databases: extracting event data from real-life data sources - Gonzalez Lopez de Murillas, E. (2019). Process mining on databases: extracting event data from real-life data sources Eindhoven: Technische Universiteit Eindhoven

 

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