Advanced Process Mining (2AMI20) 2023

Many real-life phenomena studied with Data Science methods unfold over time. They often involve many people, objects, agents, machines, entities, etc. that interact with each other while distributed in time and space. Such dynamics are called processes and are present everywhere: in software systems medical treatments, logistics systems, manufacturing, and even entire organizations. Process mining Read More …

Real-Time Process Mining (JM0210-M-6) 2022

The course starts with an overview of the BPM domain using a set of twenty BPM use cases. These cover four key BPM activities: model (creating a process model to be used for analysis or enactment), enact (using a process model to control and support concrete cases), analyze (analyzing a process using a process model Read More …

Inferring Missing Event Data Describing Queue Behavior for Process Performance Analysis

Description Reliable analysis of performance problems and their root causes requires data of a high quality to understand how cases were handed from one employee to another and how they were processed in queues. However, the recorded event data is often of lower quality, e.g., information about queues is missing. The objective of this project Read More …

Guest Journey Prediction for an Effective Targeted Campaign Planning

Company Description Smart Host (https://www.smart-host.com) was founded in 2017 and is now one of the leading CRM systems for hotels in Europe. Based in Berlin, Germany we provide a SaaS solution to help hotels maximise their revenue and at the same time become better hosts by gathering valuable information about their guests and their individual Read More …

Seminar Process Analytics (2IMI00) 2022

This seminar prepares students for their Master project. By studying recent literature, we discuss and identify how to develop a research question, select the right research method, and plan and conduct the right evaluation. In addition, students get in touch with recent and ongoing research and practical application in the area of Processes and Information Read More …

Foundations of Process Mining (2AMI10) 2022

Data science is the profession of the future, because organizations that are unable to use (big) data in a smart way will not survive. It is not sufficient to focus on data storage and data analysis. The data scientist also needs to relate data to process analysis. Process mining bridges the gap between traditional model-based Read More …

Data analytics for engineers (2IAB0) 2022

Learning goals Students gain insight in basic techniques for processing large amounts of data in an efficient, reliable, and consistent way. Students develop skills in understanding, interpreting, and documenting data and information in the context of realistic scenarios. Students get understanding of the data life cycle and develop skills for structuring their solutions of practical Read More …

Data Challenge 3 (JBG060) 2022

The objective of the Data Challenge courses is to teach students how to perform large-scale data-driven analyses themselves, combining the technical skills acquired earlier in the Data Science program with insights gained in methodological courses. Data Challenge 3 is the final course in this series and shall familiarize students with the skills of designing and Read More …

DBL Process mining (2IOI0) 2022

In this DBL, students get a chance to get a first glimpse on process mining. Through a practical case, students will learn the basics of data mining in the context of (business) processes and they build a prediction model for process aspects. In the basic course Data Analytics for Engineers, students have seen the basics Read More …

Capita Selecta Process Analytics (2IMI05) 2022

This course can only be followed by permission of the responsible lecturer. People interested in the ‘process side’ of information systems can take the course ‘Capita selecta architecture of information systems’. This course will be organized in an ad-hoc manner taking into account the interests of the student. The focus will always be on a Read More …

Advanced Process Mining (2AMI20) 2022

Many real-life phenomena studied with Data Science methods unfold over time. They often involve many people, objectes, agents, machines, entites, etc. that interact with each other while distributed in time and space. Such dynamics are called processes and are present everywhere: in software systems medical treatments, logistics systems, manufacturing, and even entire organizations. Process mining Read More …

Event Granularity in User Journeys

Context This project is defined in the scope of the Smart Journey Mining project [1, 9]. The SJM project vision is to increase the quality of services by uniting research on customer journeys and process mining using new developments in logic-based analysis and artificial intelligence. Research in SJM is done together with SINTEF Digital (Norway), Read More …

Privacy Guarantees in Process Discovery

Responsible Process Mining as a topic is introduced in [1]: “The prospect of data misuses negatively affecting our life has led to the concept of responsible data science. It advocates for responsibility to be built, by design, into data management, data analysis, and algorithmic decision-making techniques such that it is made difficult or even impossible Read More …

Understanding the value of Event Knowledge Graphs when applied in the Product Configuration Change Process

This Master project is offered by the Configuration Management department of ASML and was developed together with EAISI (Eindhoven Artificial Intelligence Systems Institute, https://eaisi.tue.nl/). Background information Department: Configuration Management If the journey regarding overlapping changes (multiple changes impacting the same item within the same timeframe) has taught is one thing, it is that the analysis Read More …

Online Prediction and Recommendation of Volksbank Customer Journey under Concept Drifts

  Background Within companies customer journey thinking is getting more and more established. Customers are getting more volatile and competition is fierce. With customer journey analytics is it possible to use a personal approach on large dataset of customer behaviour and customer experience. In the field of customer journey analytics multiple well-known fields are combined, Read More …

Identify Typical Process Optimization Use Cases for the Analysis of Interacting Instances of Different Processes Together (Process/data analyst intern)

Hoekenrode 3, Amsterdam, Netherlands Intern Region: EMEA – Europe, Middle East and Africa Employee Type: Intern (fixed time) Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating Read More …

Develop a Query Language for Event Data of Many Interacting Processes

Hoekenrode 3, Amsterdam, Netherlands Region: EMEA – Europe, Middle East and Africa Company Description ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on Read More …

Doing Legal Research Differently

Where Moonlit.ai (https://www.moonlit.ai) offers three very challenging NLP thesis topics. We are an Amsterdam bases startup incubated by Deloitte. While writing your thesis you will become part of the team and help out with various CS related problems. Depending on your skills and wishes, we can make it work. Legal argumentation miner Within court cases, Read More …

Identification of the Clinical Access Point such that KPI Tracking per Case is Supported

Healthcare is under a constant pressure to be more cost efficient. The reimbursements that healthcare providers receive for interventions are more and more tailored to the case and the way the case is carried out. A good example is that in North America, reimbursements are higher for cases that are done via radial access than Read More …

Detection and Prediction of Workflow Phases Using Identification and Prediction of Key Workflow Events

The need to understand users lies at the core of product design process, but traditional approaches of studying user behavior carry potential limitations. Therefore, making use of the data logged from the user interaction with the system, provides one with factual insights on user behavior to correctly identify and understand their needs and the actual Read More …

Explainable Industrial Optimizers

DELMIA Quintiq develops widely used optimizers providing high-quality solutions across a breadth of industries. Human planners, as users of the optimizers, possess substantial soft knowledge, which is often difficult or expensive to capture in mathematical optimization algorithms. The aim of the Explainable Industrial Optimizers project is to promote cooperative planning by the human users and Read More …

Process Mining for “Thinking Assistants” in Logistics

Summary In the context of the “Process Mining in Logistics” research project between Vanderlande Industries, we are offering multiple Master projects aimed at laying the foundations for a “Thinking Assistant” for large-scale material handling systems.  Such a “Thinking Assistant” shall support engineers and operators in faster identifying problems and root-causes, predicting possible problems, and proposing Read More …

Closing the process mining circle with CPN IDE

CPN Tools is a tool that is well-known in the Petri net community. CPN Tools provides a mature environment for constructing, simulating, and performing analysis of CPN (Coloured Petri Net) models. CPN Tools consists of an ML-based CPN simulator (the back-end), and a CPN editor (the front-end) that has been developed in the BETA programming Read More …

Predicting the need of Nursing or Care Home and Home Care

(Verpleeg- en Verzorgingshuizen en Thuiszorg (VVT) in Dutch)  The St. Antonius hospital in Nieuwegein is an ambitious top clinical training hospital. Every year, more than 40,000 patients are admitted, of which 6,000 patients go home through Care Mediation with home care or to a nursing or care home. This outflow is very erratic with seasonal influences. At Read More …

Explainable Industrial Optimizers

DELMIA Quintiq develops widely used optimizers providing high-quality solutions across a breadth of industries. Human planners, as users of the optimizers, possess substantial soft knowledge, which is often difficult or expensive to capture in mathematical optimization algorithms. The aim of the Explainable Industrial Optimizers project is to promote cooperative planning by the human users and Read More …

Run 13 of “Introduction to Process Mining with ProM” MOOC started on February 1, 2021

On February 1, 2021, the thirteenth run of the free FutureLearn online course ‘Introduction to process mining with ProM’ will start. Join the 17.000 students who enrolled before you and join the course! Process mining is a novel collection of techniques that connects the areas of data science and business process management. Using process mining Read More …

Run 7 of “Process Mining in Healthcare” MOOC started on February 1, 2021

On February 1, 2021, the seventh run of the free FutureLearn online course ‘Process mining in healthcare’ will start, register now! We are happy to be able to run this course again, after more than 3500 students registered for the first six runs. Healthcare in particular has come under increasing pressure to reduce cost while Read More …

New master: Data Science and Artificial Intelligence (in Dutch)

Data als brandstof voor kunstmatige intelligentie; TU/e start nieuwe masteropleiding EINDHOVEN – Zonder brandstof komt een auto niet vooruit. Hetzelfde principe gaat op voor kunstmatige intelligentie: zonder voldoende en goede data is daar niets intelligents aan. Een nieuwe master van de TU/e combineert daarom die twee disciplines. Bron: ED

Knowledge Graphs for Improving Robot Operations in Logistics

Summary In the context of the “Process Mining in Logistics” research project between Vanderlande Industries and TU Eindhoven, we are offering multiple Master projects on process mining on event data of large-scale material handling systems. The fundamental challenges addressed are size and volume (logistics process data is significantly larger than business processes) and integration of Read More …

Process Mining and Process Prediction in Logistics (Vanderlande)

Summary In the context of the “Process Mining in Logistics” research project between Vanderlande Industries, we are offering multiple Master projects on process mining on event data of large-scale material handling systems. The fundamental challenges addressed are size (logistics processes are a factor 10-100 larger than business processes), reliable performance analysis and process prediction. We Read More …

Workflow mining bij GGZNHN (in Dutch)

GGZNHN is een specialistische ggz-instelling die behandelingen biedt aan mensen met ernstige psychiatrische aandoeningen[1]. Deze opdracht heeft betrekking op de groep mensen (volwassenen) die wordt aangemeld door de huisarts voor een ambulante ggz-behandeling.  Cliënten worden rechtstreeks via de huisarts aangemeld, via externe ketenpartners of via de aan GGZNHN verbonden basis-ggz (Amici).  Een ambulante behandeling wordt Read More …

Online Spatial Prediction Model for Citizens’ Public Space Complaints in Eindhoven

  Smart cities approach does not only emphasize the implementations of new technologies in a city but also highlights the importance of using new technologies for enabling citizens’ engagement in urban planning processes. In that regard, ICTs play a vital role in (i) supporting citizens to report their complaints related to the public spaces (i.e. Read More …